Members T&C’s Agreement

Upon booking you are agreeing with these terms and conditions.

Please ensure you always have your classes paid for in advance to secure your sessions upon joining.

When purchasing a bundle please ensure that you book your first session within the 30 days of purchasing. Bundles are valid from the first session booked but as mentioned it needs to be booked within 30 days of payment.

Once you have committed and paid for a bundle or program online or in the studio, failure to commit to the program within the 4 weeks on your behalf cannot result in a request to have the program carried over to another month or refunded.

Sessions which can’t be used by the bundle holder cannot be passed over to other members.

Upon booking you are agreeing with these terms and conditions.

Bundles must be used within 4 weeks from their first session and your first session must be used 30 days within your payment.

Once you have paid for a program, failure to commit to the program on your behalf cannot result in a request to have the program carried over to another month or refunded.

PT’s must use their sessions within the 4 week start date issued, they can not be rolled over into the next 4 week phase. Remember PT sessions are allocated time slots and are discussed and booked in advance. A request in rescheduling sessions outside of your allocated time slot will be declined as this takes up 2 sessions slots and your session will be lost.

Remaining sessions cannot be gifted or passed over to other members.

Upon booking you are agreeing to these terms and conditions.

To protect your session please ensure that you cancel any sessions before the 24 hour cancellation policy otherwise it will be lost. Please make sure all cancellations are posted in the whatsapp group and not to me personally.

Should a emergency occur where I will need to cancel the class without a same day alternative then you will be reimbursed your lost sessions.

Please note i have a minimum requirement of 3 individuals per class, failure to meet this requirement will lead to the cancellation of this class, however these members will have the option to attend an alternative class on the same day.

Remember PT sessions are allocated time slots and are discussed and booked in advance. A request in rescheduling sessions outside of your allocated time slot will be declined as this takes up 2 sessions slots creating a loss of earnings.

Once you have paid for a bundle or program online or in the studio, failure to commit to the program within the 4 weeks on your behalf cannot result in a request to have the program carried over to another month or refunded.

Challenge members must also follow the 24 cancellation policy, should a member exceed more than 3 cancellations within the 24 hour cancellation period their challenge will be terminated and a new bundle must be purchased.

Members who have a very unpredictable schedule  please note the booking system allows you to book seconds leading up to the session. This option is recommended for you.

Unlimited bundle members will now operate on a 3 strike 24 hour cancellation policy rule. Once you have reached your 3 strikes your bundle will be downgraded into a 12 session bundle pass, your cancelled sessions and attended sessions will be taken from the downgraded 12 session bundle.

As a active member of NE FEMALE FITNESS at either SPORT STUDIO or as a SPORT ONLINE member you must acknowledge that their is a potential risk of personal injury in the use of the premises, equipment and classes online or in the studio, especially in a group setting.

As a member you agree, acknowledge and understand the risks and are aware that you are liable and take full responsibility of any injuries that may occur whilst participating in any form of exercise associated with NE FEMALE FITNESS.

In the event of a injury you agree to release NE FEMALE FITNESS from any responsibility and accept full liability as a result of participating in any of the above mentioned use of the premises, equipment and classes online or in the studio.

It is important that you email me directly on nefemalefitness@gmail.com with any medical related health problems or injuries that i as a Personal Trainer should be made aware of you so i can carry out the appropriate risk assessments and advise you further on any adaptations required.

Should a injury arise during the use of the premises or online classes it is important that you report it immediately so i can make a record of it.

I highly recommend and advocate logging your weights used each session, sessions templates can be requested. Recording this information not only will help prevent injury but will also help your progress more efficiently.

As a solo self employed run business, I pride myself on working tirelessly to ensure the SPORT STUDIO and SPORT ONLINE run smoothly and fairly among all our members and myself.

These rules implemented help keep myself as a self employed individual financially protected but are also implemented to help keep my services one of the most reasonably priced fitness establishments in the North East, whilst also creating a efficiently run and structured environment for members and the business.

By purchasing a program or bundle you are agreeing to these terms and conditions.